REFUND POLICY

At Assignment Masters, we strive to deliver high-quality academic writing services that meet or exceed your expectations. However, if you are not satisfied with the service provided, we offer a fair refund policy as outlined below:

  1. Eligibility for Refunds
  • Order Cancellation:
    • Before Writer Assignment: Full refund.
    • After Writer Assignment: Partial refund/no refund, depending on the work completed.
  • Late Delivery:

If we fail to deliver your order on time without prior notification, you are eligible for a partial or full refund depending on the delay and impact on your submission.

 

  • Quality Issues:

If the delivered work does not meet the specified requirements or quality standards, you may request a revision. If the issue persists after revisions, you may be eligible for a partial or full refund, subject to review.

 

  • Plagiarism:

If the work is found to be plagiarized, you are eligible for a full refund. Plagiarism reports are required for validation.

 

  1. Refund Process
  • Submit a Request: Contact our customer support team via email or our support portal within 7 days of receiving the final product. Provide a detailed explanation of your concerns and any supporting documents.
  • Review and Resolution: Our quality assurance team will review your request and provide a resolution within 3-5 business days. We may request additional information or clarification during this process.
  • Refund Approval: If your refund is approved, it will be processed within 5-7 business days. Refunds will be issued to the original payment method.

 

  1. Conditions and Limitations
  • Revision Policy: We encourage you to utilize our free revision policy before requesting a refund. Revisions are offered within a specified period after delivery (usually 7-14 days).
  • Partial Completion: For orders partially completed and delivered, refunds will be calculated based on the proportion of work completed.
  • Special Cases: Refunds for special or customized orders will be considered on a case-by-case basis.

 

  1. Non-Refundable Situations
  • Completed and Approved Orders: Once you have approved the final product, no refunds will be issued.
  • Minor Errors: Minor errors that can be corrected through revisions do not qualify for refunds.
  • Customer Error: If the issues arise from incorrect or incomplete information provided by the customer, no refunds will be issued.

 

  1. Contact Information

For any questions or to request a refund, please contact our customer support team at:

Email: info@assignmentmastersjm.com

Phone: +1- 876 – 205 – 3715